ITIL 4 Foundation & Examen de Certificación | Foundation

This course provides foundational knowledge of ITIL 4, covering IT Service Management (ITSM) best practices, key principles, and the service value system. It prepares participants for the official ITIL 4 Foundation certification.

Skills

Understand ITIL 4 concepts and service management principles.

Apply the ITIL service value system and four dimensions of service management.

Optimize IT service delivery and business alignment.

Earning Criteria

• Complete the ITIL 4 Foundation course.
• Pass the official certification exam by PeopleCert.